Cancellation Policy

At Sparks Village Academy, we are committed to providing high-quality services tailored to the needs of each student. To ensure consistency and fairness, we have established the following No Refund Policy: All Sales Are Final – Payments for tutoring sessions, packages, and services are non-refundable. Once a session is scheduled and paid for, no refunds will be issued, regardless of attendance or completion. Rescheduling Policy – If a student is unable to attend a scheduled session, we require at least 24 hours' notice to reschedule at no additional cost. Sessions canceled with less than 24 hours' notice will be forfeited. Missed Sessions – If a student fails to attend a scheduled session without prior notice, the session will be considered used and will not be eligible for a refund or rescheduling. Technical Issues – Sparks Village Academy is not responsible for technical difficulties on the student’s end, such as internet connectivity issues, device malfunctions, or software problems. If a session is interrupted due to unforeseen technical issues on our end, we will work to reschedule the session at a mutually convenient time. Service Satisfaction – While we strive to provide the best tutoring experience, Sparks Village Academy does not guarantee specific academic outcomes. Purchasing a tutoring session or package confirms acceptance of this policy. By enrolling in our services, clients acknowledge and agree to abide by this No Refund Policy.

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